The Bransom Blog

“I’m 500 miles away from the store…I’ll just check my stock”


Dipples Jewellers expands with new Bransom server and superfast remote login

It was at Baselworld in Switzerland where Chris Ellis of Dipples truly discovered the ease with which he could connect to his stock system on his tablet, to continue his discussions with one of his suppliers.

“I was instantly able to check my actual stock position so I could place the most suitable orders on the supplier. It was very fast, and I’m sure it impressed the rep I was talking to.”

Bransom users for over 15 years, fifth-generation run Dipples have 2 stores in Norfolk, and use Bransom’s bsmart software to manage all their stock and sales across both stores.

When their existing hardware came to the end of its natural life, they took the decision to invest in a high-specification server, with one of the main objectives being able to log in remotely to the system without using third-party remote software, which had been less than efficient. They also wanted to be able to add extra functionality in the knowledge that the backbone would be able to handle whatever was added.

“Now, when we go to any trade event, whether in the UK or abroad, we just have to take a tablet with us and we know we can instantly get to our system to check what we need.” adds Chris.

“We also have Bransom’s web-integration module, so all online sales from the website automatically update the stock and post the transactions into the ledgers. The new server has re-enforced our confidence in the bsmart system, and we always receive the best support from Bransom.”

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